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Hello all!
My name is Kathy Hasselwander, and I am a junior. I am from Montgomery, AL.

Most of the movies that I own pertain to different periods of the British and a few other European monarchies. So I have found myself using "shall", "indeed", and "madam" in my everyday vocabulary. My newest interest is cooking. I have just moved into my first apartment so I can finally do some serious cooking! Some of my hobbies include reading, painting, tennis, and hanging out with my friends.

I am taking this course because I just recently changed my major to Restaurant and Hospitality Management with a concentration in Meetings/Events. My old major was Operations Management, but that all changed when I took the Wedding Planning course back in May. It opened my eyes to the fact that my creative mind was not being challenged or put to any real use in my old major! So I am excited about taking this class to get a start on my new major! =)

a. // Hershey Entertainment & Resort Company //
 * __ Internship Critique __ **

b. All internships are located in Hershey, Pennsylvania



c. There are seven properties:

** The Hotel Hershey- a hotel **

** The Spa at The Hotel Hershey- a spa **


 * Hershey Lodge- a luxury resort **

** Hershey Country Club- a country club **

** Hershey Park- an amusement park **

** Giant Center- a baseball stadium **

** Dutch Wonderland- an amusement park **

d. Internships are broken down into three sections and descriptions : ** R **** Professional ** ® ** Accounting/Finance ** Dutch Wonderland

** Q Cash Control Intern ** (Summer) ** Locations **: Hershey Entertainment Complex and Dutch Wonderland
 * Job Description: ** Assists with activities such as processing revenue from // Hershey Entertainment Complex // events and entering revenue data into a cash management system.

** Q **** Corporate Internal Auditor ** (Summer) ** Locations: Corporate Services **
 * Job Description: ** Serves as an extension of // Hershey Entertainment & Resorts // Corporate Internal Audit function and is assigned with assessing if appropriate policies and procedures are in place to safeguard company assets and these procedures are being followed.

** Q **** Daily Revenue Intern ** (Summer) **Locations**: Hershey Entertainment Complex
 * Job Description: ** Assists in daily revenue reporting and with input and analysis of daily cash register and revenue reports.

** Q **** Food & Beverage Audit Intern ** (Fall Spring, and Summer) **Job Description**: Responsible for evaluating the operating procedures for Food & Beverage outlets across the Entertainment Complex, provide feedback to management and recommend future improvements; this internship will assist with cash drawer loan box audits and Child Labor Law compliance reviews, payroll functions.
 * Locations: ** Hershey Entertainment Complex and Food and Beverage Dept.

® ** Graphic Design **

** Q Graphics Design Intern ** (Spring and Summer) ** Locations **: Corporate Services
 * Job Description: ** The Graphics Design Intern will assist the Creative Services Department within the design team of // Hershey Entertainment & Resorts // in various design projects. Intern will participate in creative brainstorming sessions and discussions pertaining to seasonal events and current creative projects, assist with occasional off-site creative projects including photo shoots and commercial shoots and assist with various design projects including ad and print pieces, brochure, billboard design and other marketing collateral.

® ** Human Resources **

** Q Employee Relations Intern ** (Spring and Fall) ** Locations **: Corporate Services
 * Job Description: ** Supports various activities related to the Labor & Employee Relations area of the Human Resources Department. Intern is responsible for several tasks including providing support during union contract negotiations and preparing summary communication pieces for supervisors and managers.

** Q **** Human Resources Employment Intern ** (Spring and Summer) ** Locations: Corporate Services **
 * Job Description: ** Assists with reviewing and processing incoming company applications, and explaining and reviewing employment paperwork at the Employee Resource Center. This position entails high applicant and employee contact.

** Q **** Human Resources Intern ** (Spring and Summer) ** Locations: ** Hershey Entertainment Complex
 * Job Description: ** Assists in the established screening process of all part-time seasonal applicants, completing all necessary steps for hiring qualified candidates in open positions, implementing employee incentive programs, and assisting with daily tasks in Human Resources field.

** Q **** Human Resources Intern ** (Spring and Summer) ** Locations: ** Dutch Wonderland
 * Job Description: ** Assists the Human Resources Department with recruiting, processing, and training functions including assisting applicants with the online application process, supporting processing functions for returning employees, and training and development for all new hires, rehires, and supervisors.

® ** Information Technology **

** Q Information Technology Intern ** (Summer and Part-time year round) **Locations**: Corporate Services
 * Job Description: ** Troubleshoots all problems arising in the Point of Sales and cash register systems in all entertainment & resorts venues and problems related to desktop PCs and peripherals. Interns are responsible for troubleshooting software errors and hardware problems, maintaining computer inventory, repairing computer hardware and installing and configuring operating systems on new and existing computers.

® ** Marketing **

** Q Promotions Intern ** (Year round) ** Locations **: Corporate Services
 * Job Description: ** Assists the Promotions Team with the coordination and fulfillment of promotional agreements and events.

** Q **** Public Relations Intern ** (Summer) ** Locations: ** Hershey Entertainment Complex
 * Job Description: ** Assists the Public Relations Manager in contacting various forms of media for special events, escorting media throughout Hershey Park, preparing press releases, and assisting in the organization and execution of special events.

® ** Sports Management ** Giant Center ** Q Box Office Intern ** (Summer and Fall) ** Locations **: Giant Center
 * Job Description: ** Assists the Guest Services & Ticketing Department within the // Hershey Entertainment Complex // in the daily operations of the department including; the arrangement and implementation of special suite, club seat, and Season Ticket Holder events as scheduled, preparing all complimentary spreadsheets for concerts and family shows as well as organizes and implements season ticket distribution.

** Locations **: Giant Center
 * Q **** Hershey Bears Game Day Intern ** (Spring, Fall, and Summer)
 * Job Description: ** Assists the Production Supervisor with the coordination and execution of // Hershey Bears // game day operations. The intern is responsible for making sure all details for game day is carried out in a professional and smooth manner.

** __ R __ **** __ Hospitality __ **

® ** Food & Beverage ** (Year-round, part/full-time, and seasonal) ** Locations **: The Hotel Hershey and Hershey Lodge ** Q **** Job Responsibilities **: Maintaining guest service and hospitality standards. Learning labor and food cost procedures, cash control and opening and closing procedures. Overseeing service, including guest satisfaction, safety and sanitation according to regulations. Shadowing and learning operational standards for areas including Host, Server, Server Assistant, Barback, Attendant, Cashier, Runner & Order Taker.

® ** Guest Services ** (Year-round, part/full-time, and seasonal) ** Locations **: The Hotel Hershey Front Desk and Hershey Lodge housekeeping, guest services, and front desk. ** Q **** Job Responsibilities **: Providing guest assistance and general knowledge of events, and activities. Shadowing and learning operational standards for areas including: housekeeping, concierge, bell stand, valet, transportation, front desk services, PBX/service express.

® ** Recreation ** (Year-round, part/full-time, and seasonal) ** Locations **: The Hotel Hershey and Hershey Lodge
 * Q **** Job Responsibilities ** : Assisting with the management of the pool complexes at each property. Planning and executing special events and activities for children and guests. Overseeing fitness centers and lifeguard activities at each property. Shadowing and learning operational standards for positions including: lifeguards, activities and child care attendants.

® ** Resorts Retail ** (Year-round, part/full-time, and seasonal) ** Locations **: The shops at The Hotel Hershey and Sweet Memoires at Hershey Lodge ** Q **** Job Responsibilities **: Providing guest assistance and general knowledge to guests visiting retail areas within the Resorts properties. Shadowing and learning operational standards in areas including: gift shop clerks and Sales Associates.

® ** Spa Operations ** (Year-round, part/full-time, and seasonal) ** Locations **: The Spa at The Hotel Hershey ** Q **** Job Responsibilities **: Assisting in coordinating Spa operations while learning operational standards in the following areas: Spa Massage Therapy, Spa Estheticin, Spa Nail Technicians, Spa Host and Spa Receptionists. Providing guest service and hospitality standards with general knowledge of events, promotions and operational standards for the department assigned.

® ** Culinary ** ** Q Culinary Intern ** (Spring, Summer, and Fall) ** Locations **: All seven properties **Job Description:** will learn banquet preparation, Garde Manger and Line positions; execute plate-ups, buffets and a la carte service in a kitchen that makes 90% of its products from scratch. Rotation within departments will be based on the student’s abilities and desire to excel.
 * __ R __ **** __ Culinary and Pastry __ **

® ** Pastry ** ** Q ** **Pastry Intern** (Spring, Summer, and Fall) **Locations**: The Hotel Hershey **Job Description:** positions are only offered at The Hotel Hershey. Interns will learn a la carte service, bulk production for banquets, banquet execution and morning baker positions. Interns will have the opportunity to see and learn chocolate and sugar work, wedding cakes and showpieces.

e. All of the internships have paid compensation.

f. Listed with each internship are different lengths of time for each internship.

Fall, Winter, and Spring internships are all up to 3 months long and working 40 hours a week. Summer internships are at least 12 weeks or longer and work 40 hours a week.

g. There is limited housing available for interns and it is based on first come first serve.Housing cost will be deducted from the intern's bi-weekly paycheck. When all of their limited housing is no longer available, housing can no longer be offered. If housing becomes unavailable then The company will provide interns with housing pamphlets of affordable housing around the central PA region.

h. How and who to apply to.

You apply online by searching through the internship pages and select which kind of internship you would like to apply for. To check on your application or if you have any questions about the jobs you contact the Employee Resource Center by either email Internships@HersheyPA.com or by phone at 717-520-JOBS(5627).

i. The company’s website is []